Return Policy

You have the right to cancel your order up to 14 days after receipt without giving any reason.
cancel. After cancellation, you have another 14 days to return your product. You
will then be credited with the full order amount including shipping costs.

Only the costs for returning the item from your home to the webshop are at your own expense.
These costs amount to approximately €7.25 per package, for the exact rates please consult
your carrier's website.

If you exercise your right of withdrawal, the product will be returned with all delivered
accessories and – if reasonably possible – in the original condition and packaging.
be returned to the entrepreneur.

To exercise this right, you can contact us via
support@valouras.com. We will then refund the order amount due.
refund within 14 days of registering your return, provided the product has already been
good order has been received.