Shipping Policy – Valourás

Delivery Time

Our commitment to delivering high-quality products means we handle every order with great care. Currently, our average delivery time is 6 to 10 business days. Please note that these delivery times are estimates and may vary depending on your location and current circumstances.

Delays Due to Unexpected Demand

Please be aware that delivery times may be affected during periods of unexpected high demand. While we always strive to deliver your order as quickly as possible, there may be times when demand for our products increases significantly, which can lead to delays. We kindly ask for your understanding in such cases and assure you that we will do everything possible to minimize delays.

Shipping Carrier

We partner with DHL, a trusted international shipping company, to ensure your order is delivered safely and reliably. With DHL, you benefit from excellent service and real-time tracking to follow your shipment every step of the way.

Additional Services

To enhance your shopping experience, we also offer:

  • Free Shipping: Available on orders above a certain value.

  • Insured Shipping: For customers who need priority and insured delivery, we offer an upgrade at an additional cost.

  • Customer Support: Our dedicated support team is always available to answer your questions and address any concerns.

We value your trust in us and are committed to providing you with the best possible service. If you have any further questions about our shipping policy, please feel free to contact us at support@valouras.com.

Thank you for choosing Valourás!